- About ITyX
The solutions of ITyX are the result of research and science…
ITyX was founded in 1996 by graduates of the Computer Linguistics Department at the University of Koblenz. The contact center software solutions of the ITyX product family are the result of various research projects in a scientific environment. ITyX solutions use self-adaptive methods that are based on the latest methods of semantic content analysis and AI (artificial intelligence). Text can be analyzed and interpreted independent of its structure, composition, and source. The methods make it possible to analyze and process information in any language.