The traditional method of data extraction from documents is not at all efficient: Only a fraction of the thematic data in capturing cases in companies can be automatically identified based on rules and locations. Most of the thematic and personal data contained in emails, documents, and the web are copied or keyed in manually. This leads to high costs and delayed processing. ITyX offers a unique procedure for automatically extracting thematic data contained in unstructured documents.
The AI Platform learns how to handle selected employees when evaluating, processing and annotating content regardless of the structure such as emails, documents, web and social media. This means that thematic data from body text are identified regardless of their position and then automatically extracted and converted into usable data records. When capturing cases in back offices or in customer service contained in a company's inbox.