How do you intend to handle the abundance of emails and documents in the future? Our AI is able to understand the intentions of customers and process communication content into a 360° view of the customer relationship. Our service offers manufacturers and users artificial intelligence (AI) and machine learning (ML) an on-premises or cloud version of an easy-to-train application.
The AI PLATFORM gives you an invaluable advantage. You can automatically process your customers' communications and derive service workflows from them. And reply to them. For a better customer understanding across all sources and text-based content types.
For all text-based messages: The AI Platform captures your business cases regardless of content structure, business process, and source. We initiate a service process in your CRM with fully validated process information.
For all follow-up activities: Automatically trigger follow-up processes in other corporate applications via AI and RPA.
Use additively - without extensive integration effort and lengthy project times: The AI Platform can be used within your existing infrastructure as a cloud service or on-premises without any modifications.
