AI Platform

Input Management with AI

Analyze, understand, and process texts in emails and documents. Company wide.

Automate with AI

INTELLIGENT INPUT MANAGEMENT

Capture incoming mail with AI

All relevant information on monitors - company-wide:
Input management software from ITyX analyzes, understands, and processes text content regardless of language, channel, and structure. Content, data, knowledge, and processes meld into a 360-degree view of customers, case content, and process flows.

For all text-based fields of application

„Amorphous” incoming mail

The AI Platform from ITyX offers a whole range of partially pre-configured formats and workflows for automating incoming mail.

Extraction

In addition to the rule-based retrieval of thematic data, ITyX offers a unique procedure for self-learning thematic data extraction contained in unstructured documents.

Damage claims and payments

Even complex types of cases such as mortgage applications, service accounting, and capture of personnel files are processed intelligently.

The right decision

Input Management

with AI Platform

Outstanding automation rates

Increase the efficiency and measurability of your case recording. Cut the cost of manual data entry significantly. Increase the proportion of automatic processing as the operating time increases.

For all text-based business transactions

Capture cases regardless of business sector, source, and structure of the content. Trigger self-service processes in mobile customer service that are actually used by your customers.

With proven maximum precision

The error rate is the measure of success of any automated process. Decisive for our customers is that the automated processes are also correctly processed cases.

Also available as a cloud service

Secure cloud operation in certified data centers (ISO 9001, ISO/IEC 20000, ISO/IEC 27001 and ISAE 3402 Type II) makes your input management fit for the future.

AI to automate text-based processes.

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