Define processes via ITyX’ AI Service and train them with sample cases. Our AI Service learns specifically how content is handled in your organization and applies that knowledge to new incoming cases.
From here on out, the Service automatically analyzes incoming cases and extracts relevant contextual data. Discrepancies are automatically identified and presented to your available team members for validation.
Case content is automatically indexed and transferred to the appropriate process within your organization’s network.
AI-as-a-Service automatically trains itself: Based on successful classification and handling, the process automation becomes more efficient every day.
