The TOP 5 challenges for digitization
- Intelligent predictions, Big Data, and analytics
- Integration of communication channels
- Transition from a transaction focus to personalized banking
- Proactively offer services and products tailored for the customer's situation
- Mobile engagement strategy
What we do for you
- Omnichannel platform for integrated service processes
Many leading banks utilize our self-adaptive workflow and integration platform for incoming e-mail, customer service, back office tasks and sales.
- Mobile customer engagement completely integrated
In addition to video chat and co-browsing, social media, e-mail and documents, ITyX MOBILE is completely integrated with the service infrastructure and furnishes clear added value for the customer.
- Automating the routine frees time for individual relationships
Our worldwide unique AI technology understands text-based content in any format and establishes the context of the customer's situation. It automatically learns the right thing to do in routine cases. You thus have more time for the bigger challenges.
My name is Dominique Jaritz. I am principle consultant at ITyX group. Please contact me at any time for questions regarding our software solutions for banks.
ITyX Solutions Inc.
37 North Orange Avenue,
Orlando, FL 32801
T +1 407-427-1553