What’s it all about

We are experts in artificial intelligence (AI). With us, you will shift manual, cost-intensive processes in mailroom, input management and case management to primarily automated and sustainable processing, fit for the future.
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420 million documents pa
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170 million e-mails pa
Multichannel Customer Service: Optimize your Enterprise Content Management
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ITyX in numbers
200

installations

10

top global 150

19

languages

24

countries

How it works.

Practical examples show you how we realize projects, optimize processes, and assist in designing efficient customer dialog.

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CASE STUDY
Retail
CASE STUDY
Logistics
CASE STUDY
Energy suppliers

Worth reading

How Artificial Intelligence Will Transform Financial Services

How Artificial Intelligence Will Transform Financial Services

Artificial intelligence is employed in financial services more and more often. A 2017 study by ...

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Automate These Four Customer Service Processes Now

Automate These Four Customer Service Processes Now

The digital customer experience is becoming increasingly essential for the success of companies. ...

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3 W's of Business Process Automation - What, Why and Who?

3 W's of Business Process Automation - What, Why and Who?

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Worth knowing

Events

Let’s talk in person.


You can find our team at many trade shows and conferences.

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Partners

Expand your business


Let’s create added value for your customers — together.

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Industries

AI solutions specific to your industry.


How AI automates your business area’s routine tasks.

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Increase efficiency — decrease costs.

Enterprise Input Management

Enterprise Input Management

Understand documents, extract thematic data, automatically trigger processes: Turn business transactions into actionable data with AI-based input management.
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Business Process Management

Our AI integrates MFP, scanners, smartphones directly with your business processes. Successfully consolidate your company’s IT through: agile processing, high automation rates and efficient use of your team.
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Intelligent Document Recognition

Capture and utilize content, regardless of source, format, structure or language — based on self-learning algorithms “made in Germany.”
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Customer Experience Management

360° customer service: Accomplish the balancing act between automation and service experience through AI: Customer inquiries are automatically captured, prioritized, enriched and handed over to a service expert at the optimal point in time.
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Phone T +1 407 427 1553

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