For decades, document processing in companies has changed very little. Many workflows were digitized, yet the underlying logic often remained rule based. Templates were used…
Artificial intelligence has reshaped customer service. Yet many misconceptions still circulate. It is time to clear up the five most common myths and look at how modern AI solutions, such as those used at ITyX, actually work. Myth 1: AI completely replaces humans False. AI supports people. It does not…
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