- Internationally leading expertise
- Fuzzy search and reliable results in indexed data resources
- Services processes can be reliably allocated to existing customers and/or transactions for data validation
Areas of application
Fuzzy matching is used in the following ITyX solutions:
Without fuzzy matching, validation in case management is practically impossible.
The fuzzy search in data stocks and the finding of the correctly associated data record (fuzzy matching) are used by only a few search engines. This is because the effective use of fuzzy matching is much more complicated than the procedure for "simple" search inquiries as used by most knowledge management software solutions. If fuzzy search is missing in your processes, more than 80% of your transactions in case management must still be handled manually in order to allocate the right customer and/or transaction data.