Data Extraction

Data extraction: Extracting relevant information
from text content

Extraction of business data from unstructured text content (document extraction)

The manual extraction and processing of relevant business and personal data from e-mails, documents and the web result in unnecessary expense and delayed handling. ITyX offers a unique method for self-adaptive extraction of business and personal data from unstructured documents in addition to rules-based extraction of data.

Facts

  • Automated processing of correspondence
  • Relevant data is available to initiate and drive follow-up processes
  • Increase efficiency and reduce cost in correspondence management
  • A valuable solution for mailrooms, back office, internal communication and contact centers
Data extraction
  • Self-adaptive extraction based upon a “learning set” and observing the actions of expert worker
  • Linguistic extraction
  • Location based data extraction
  • Rules-based extraction

Specialized data extraction is used in the following ITyX solutions:

Digital mailroom

PRODUCTS

Mailroom

Document classification and routing in modern digital mailrooms.

Find out more ...

Response Management

PRODUCTS

Response

Incoming e-mails, web forms, social media messages, text messages and similar forms of communication are processed automatically.

Find out more ... 

Omnichannel Capture Platform for BPO, ECM and DMS

PLATFORMS

Omnichannel Capture Platform

Workflow and integration platform for BPO, BPM, ECM and DMS.

Find out more ...

Cloud Platform

PLATFORMS

Cloud Platform

Secure, automatic processing of all business processes in the cloud.

Find out more ...

Data extraction: Have you already heard?

Why ITyX methods lead worldwide ...

 

Proprietary AI (artificial intelligence) and extraction techniques determine semantic patterns in unstructured text content. When combined with the ability to learn from the behavior of selected expert employees in the handling of e-mail, documents, web content and social media allows text-based content to be analyzed and interpreted independent of its structure and composition. This text-based content from incoming e-mails and customer service events is automatically converted into usable data records. The result is the perfect combination of content, resources and business processes providing world class business process management (BPM).

Stay tuned for omnichannel customer service!

Your experience on this site will be improved by allowing cookies. 
By using our website, you agree to the use of cookies. To find detailed information about how cookies are used on this website please visit the Privacy Policy.

'