What is Robotic Process Automation?
It means automating service and administration processes.
During RPA (Robotic Process Automation) virtual robots (virtual agents) take on the processing of routine tasks which were previously carried out by people: analyzing process contents, identifying relevant specialized information, and controlling the required applications. Robotic Process Automation is also able to automate complex processes – and provides enormous savings potential for high-volume processes as a result.
- Based on artificial intelligence and machine learning
- Automates even complex business processes
- Achieves higher precision and speed than in the case of manual processing
- Is used, among other things, for invoice management, input management, case and email management
Areas of application
Areas of application of Robotic Process Automation