Robotic Process Automation

What is Robotic Process Automation?

It means automating service and administration processes.

During RPA (Robotic Process Automation) virtual robots (virtual agents) take on the processing of routine tasks which were previously carried out by people: analyzing process contents, identifying relevant specialized information, and controlling the required applications. Robotic Process Automation is also able to automate complex processes – and provides enormous savings potential for high-volume processes as a result.

Facts

  • Based on artificial intelligence and machine learning
  • Automates even complex business processes
  • Achieves higher precision and speed than in the case of manual processing
  • Is used, among other things, for invoice management, input management, case and email management
Robotic Process Automation

 

Robotic Process Automation: It has been proven that it is possible to increase efficiency up to 90 percent if machines automatically carry out processes at virtual work stations.

Areas of application of Robotic Process Automation

 

 

Omnichannel Capture Platform

PLATFORM

Omnichannel Capture Platform

Paper or digital: Analyzing incoming e-mail and processing it precisely.

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Digital Mailroom

PRODUCTS

Mailroom

Content classification and routing in modern digital mailrooms. 

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AI Platform

PLATFORMS

AI Platform

360° customer interaction: centralized workflow and integration platform.

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Virtual Agent

TECHNOLOGY

Virtual Agent

Fast, secure, affordable assumption of routine tasks. 

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Stay tuned for omnichannel customer service!

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