Enterprise Input Management

What is input management?

Convert content from all channels into usable process information.

Input management has changed. In times of digitalization, incoming mail must be transferred efficiently into relevant information in order to be processed independently of source and text structure. The ITyX input management software analyzes, understands and processes text content independently of language, channel and structure. Content, data, knowledge and processes merge into a 360° view of customers, employees and service levels.


  • Excellent automation rates for e-mail, customer service, and back office
  • Use for letters, documents, forms, e-mails, web mails, fax and social media messages
  • Measurably higher precision and speed than manual processing
  • Valuable for mailrooms, back office, internal company organization and case management
Automating input management: measurable return on your investment.

Automating input management: measurable return on your investment
ITyX customers often achieve an ROI in less nine months

Areas of application of input management software


Useful information and details regarding the customer success with ITyX software.

Capture Processing Platform


Omnichannel Capture Platform

Paper or digital: Analyzing incoming e-mail and processing it precisely.

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Digital Mailroom from ITyX



Content classification and routing in modern digital mailrooms. 

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Customer Experience Platform


Customer Experience Platform

360° customer service: Make your customers part of the service process.

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Cloud Platform ITyX


Cloud Platform

Secure, automatic processing in the cloud.

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Stay tuned for omnichannel customer service!

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