What is input management?
Convert content from all channels into usable process information.
Input management has changed. In times of digitalization, incoming mail must be transferred efficiently into relevant information in order to be processed independently of source and text structure. The ITyX input management software analyzes, understands and processes text content independently of language, channel and structure. Content, data, knowledge and processes merge into a 360° view of customers, employees and service levels.
- Excellent automation rates for e-mail, customer service, and back office
- Use for letters, documents, forms, e-mails, web mails, fax and social media messages
- Measurably higher precision and speed than manual processing
- Valuable for mailrooms, back office, internal company organization and case management
Areas of application
Areas of application of input management software
Useful information and details regarding the customer success with ITyX software.