AI workflow and integration platform

A platform that can "think for itself" providing integrated handling of all service processes. 
Documents, e-mails, web and mobile apps: AI Platform is the intelligent core of the ITyX portfolio. It analyzes and understands text-based content - independently of language, type, and structure. It helps you overcome the application chaos of incoming e-mails, customer service requests and back office making your service processes future-proof.

How it works

Extract relevant data

Enrich incoming messages with existing data

What it can do

  • Reduce the average transaction processing times by 90 percent
  • Automatically convert 40 percent of the transactions into valuable data records for transaction processing
  • Merge all touch points together with your customers and transfer them to service processes: Incoming e-mails, e-mail service, social media, mobile apps, and IoT (Internet of Things)

What it means

  • One platform to manage all business processes incoming e-mail, customer service requests, routine questions and sales inquiries
  • Routine tasks are automated – using proprietary machine learning and self-adaptive AI (artificial intelligence) algorithms
  • Any form of input and output is possible – every channel, every format, every device

Contact me.

My name is Andreas Rittler. I am a member of the Executive Board of the ITyX Group, responsible for our platform solutions and global sales. Please contact me at any time.

Andreas Rittler, Vorstand Indirekter Vertrieb und Allianzen ITyX Gruppe

Andreas Rittler

ITyX Solutions Inc.
37 North Orange Avenue,
Suite 9210L
Orlando, FL 32801

T +1 407-427-1553

E-mail Andreas Rittler

Stay tuned for omnichannel customer service!

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