Intelligent workflow and integration platform

Future-proof solutions through the combination of products.

AI PLATFORM is the main business process and integration platform that analyzes and learns your text-based service processes. With AI PLATFORM all ITyX products can be seamlessly combined. The result is a modular solution for your business that understands your processes and customers. Your company is prepared for the challenges of digital convergence, for incoming correspondence in your contact center and back office and on your Websites.

Customer Experience Platform


Customer Experience Platform

Enter into dialog quickly and personally via e-mail, social media, web and chat: You can now provide a consistent service experience across all touch points. 
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Omnichannel Capture Platform for BPO, ECM and DMS


Capture & Processing Platform

Technicizing inbound correspondence: You automatically record, analyze and classify service requests to quickly get them into specific processes, employees and transaction systems. 
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Cloud Platform


ITyX Cloud Platform

Stay flexible: AI PLATFORM, ITyX front-end solutions or tailor-made AI processes for your workflows can all be found in the secure cloud. 
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Contact me.

My name is Andreas Rittler. I am a member of the Executive Board of the ITyX Group, responsible for our platform solutions. Please contact me at any time for your questions in this area.

Andreas Rittler, Vorstand International Alliances

Andreas Rittler


ITyX Solutions Inc.
37 North Orange Avenue,
Suite 910L
Orlando, FL 32801
T +1 407 427 1553

E-mail Andreas Rittler

Stay tuned for omnichannel customer service!

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