igital communication via email and the internet is booming. Despite this trend, over 17 billion letters are still sent in Germany every year.
There is a sound reason for this; an email may be read by those who are not the recipient, or it could be forged or misused as a spam message. All this is to change with the introduction of the De-Mail. On 31 August, during IFA 2012 in Berlin, Deutsche Telekom will present the De-Mail to the market place, making an important ‘step into the gigabit society’.
In time for IFA 2012, Deutsche Telekom and 1&1 are launching De-Mail, a new secure email service for legally binding transmission of messages and documents between consumers, organisations and public authorities. Using encrypted transmission channels, the De-Mail will change the face of digital correspondence. Cologne based ITyX AG, a specialist for De-Mail management and incoming mail automation, is one of the selected De-Mail solution partners.
The use of digital mail offers a range of advantages for organisations. Transaction costs are reduced considerably by eliminating print and scanner infrastructure. But above all, the use of De-Mail is quick and simple. De-Mails are basically received and sent in the same way as emails – either directly from a work station or as an automated incoming mail in the service centre and back office. ITyX software offers additional savings potential, in particular for medium sized to large organisations, in areas such as content analysis, distribution and automatic processing of De-Mail, emails and documents. It reliably recognises semantic patterns in text content, is able to extract technical and personal data and initiates further processing.
According to Dr. Alexander Vollert, Member of the Board of Allianz Germany, their customers should also save time and money with De-Mail, which also speeds up processing considerably. The insurance group considers De-Mail as another important component in the digitalisation of its customer relationships.