- About ITyX
Advania is one of the strongest and most comprehensive system integrators in Sweden. Their strengths lie in the local player’s flexibility and the fact that they are available to their customers, wherever they are. Regardless of the size of the project, their goal is always to create long-term values for their customers.
AMXis a software and services company focused on optimizing client value and improved customer experience in the customer interaction and knowledge management space. Customer service and conversation management experts, Analytic business consulting services, hosted and managed services for IT and networking needs.
We aim to excel at our client customer service with the best of breed technologies and we are passionate about it, we found ITyX as a great complement to achieve our customer's goals.
ATS, Inc designs and deploys strategic business solutions that significantly improve the flow of information, distribution of goods and quality of healthcare throughout the world.
ATS works with financial, healthcare, manufacturing, logistics and distribution companies, delivering innovative business solutions that improve profitability, performance and customer service.
Another Monday is leading provider of intelligent process automation solutions with many years of experience in Robotic Process Automation (RPA), Machine Learning and Mobile Integration. The brand name Another Monday stands for another, a better Monday where employees are relieved from monotonous manual tasks by digital solutions. Being an absolute expert in implementing bespoke end-to-end process automation solutions Another Monday achieves higher-than-average automation and efficiency rates from 80 to 99%.
Next to automating existing workflows, Another Monday also creates new services and products, instantly leading to increased revenues, improved quality and higher employee and customer satisfaction. With our highly skilled in-house R&D team we are able to offer creative and innovative solutions from analysis to full implementation. At our in-house Robotics Lab we are dealing with the future of RPA such as voice recognition, AI (artificial intelligence), integration, self-healing and learning robots. Our customers are renowned companies out of various industries such as telecommunication, insurance, banking, energy, consulting and others.
More than 30 years of experience have made brightONE Consulting GmbH an expert for customer experience management. From consulting over system integration to operation and support – we are the number one for complex contact center projects in Germany. We assist you in setting up your customer service to make it faster, more efficient, intelligent, comfortable, automated, personal and independent of any particular location across all channels. Our segments CX factory, CX co:lab, CX consulting and CX care provide sustainable competitive advantages due to practically-oriented and individual cooperation beyond the common standards.
Bright Patternis providing omnichannel cloud contact center software as a service with Rich Contact Experience for blended processing of multi-channel interactions, including phone, email, social messengers, SMS, video, rich web chat and mobile applications. At the company core is a team of experts with a large volume of experience in call centers, CRM and case management systems. The product is scalable, fault-tolerant, and based on modern technology. It is offered as a service but can be deployed in a private cloud.
At Fraunhofer IAIS experts explore and develop innovative systems designed to analyze data and to make information available. Its staff of about 260 supports companies and organizations in optimizing products, services and processes as well as in realizing intelligent information and knowledge management.The research and development activities performed by Fraunhofer IAIS are defined by the following business areas:
In the field of research, Fraunhofer IAIS focusses on machine learning, multimedia pattern recognition, visual analytics, process intelligence and cognitive robotics.
Network Software Servicesis a web and mobile software development firm based in California's Silicon Valley.
They have been right in the heartland of software development since 2001. Since then their client list has grown to include companies across the United States and in Europe. Their dedicated group of top-quality engineers, interface designers and customer representatives have enabled NSS to help companies of all sizes streamline their everyday processes and reach their full potential.
Be it a Fortune 500 company or small business, NSS approaches each client's project with the same level of passion and enthusiasm. Their planning, expertise, and attention to detail ensure an elegant, highly usable solution that not only fits your current needs, but is configurable enough to grow with your business.
The Japanese IT consulting and services company NTT DATA employs over 57,000 people in 35 countries around the world. NTT DATA Europe, the Middle East, Africa Argentina and Brazil is headed by Thomas Balgheim and employ over 6,000 IT experts. Through two globally harmonised business units, Financial & Public Sector and Enterprises, NTT DATA offers innovative business and IT solutions, providing companies and organisations with measurable added value.
NTT DATA focuses on business and IT consulting, customer management, IT security and business intelligence. NTT DATA also specialises in outsourcing. The company offers a comprehensive range of outsourcing services, from application management and infrastructure management to business process outsourcing, with local or global delivery methods.
PRODYNA is an innovative IT consultancy serving the digital needs of corporate enterprises across the continent. With around 320 employees, PRODYNA is represented by offices in the major European commercial regions.
PRODYNA embodies the portfolio of a creative agency, an IT consultancy, an IT integrator, and a
Die Deutsche Telekom is one of the leading integrated telecommunications companies in the world. The company group offers products and services from the areas of fixed network, mobile telephony, Internet, and IPTV for private customers, as well as ICT solutions for large and business customers. Since March 2012, Telekom is an accredited provider of De-Mail, a German government service by means of which legal electronic documents can be exchanged over the Internet.
Intelligently distributing and processing De-Mail: With the self-adaptive software solutions for mailroom and contact centers, business correspondence is processed more quickly and efficiently.
TELEOPTI is THE leading provider of solutions for strategic Workforce & Performance Management. Established in Stockholm 1992, Teleopti operates through a comprehensive partner network & own offices worldwide. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operation efficiency & provide highest levels of service. Surveys confirm that Teleopti has most satisfied customers; 96% of Teleopti customer recommend Teleopti.
Teleopti CCC offers you one of the most powerful forecasting tools on the market. No other solution considers all your variables (seasonal variations, market trends, campaign periods etc.) as efficiently as part of the scheduling process - over the next few hours or next year. The right person at right place at right time. The tool makes it easy for agents to trade shifts & enter holiday requests. Each agent can request a personal work schedule, that suits their lifestyle.
Toshiba helps businesses and organisations to enhance their operational and financial performance and to improve their eco-efficiency by transforming the way they capture, manage, display and share information.
Toshiba TEC UK is part of the globally operating Toshiba TEC Corporation. Toshiba TEC is a leading supplier of information technology and office equipment products ranging from multifunction print and copying systems (both colour and monochrome), to digital document management products. The range is completed by barcode/label printers for various capabilities in industry, logistics and trade as well as in the public health and service sectors.
My name is Andreas Rittler. I am a member of the Executive Board of the ITyX Group, responsible for international sales and alliances. Please contact me at any time for your questions in this area.
ITyX Solutions, Inc.
37 North Orange Avenue
Orlando, FL 32801
T +49 2203.89987-199