Why? Mortgage applications are primarily processed manually in the service back office. The enor-mous efforts employees spent on manually reviewing submitted documentation and transposing relevant application data creates high costs. An outdated approach.
A leading German omnichannel bank focused on SMEs, with 1,000 employees.
Use AI to automatically manage supporting documents in processing applications. Validation and automated extraction of relevant data and transfer to legacy systems.
Read the case study to learn how large parts of processing home loan applications can be automated using artificial intelligence.
AI really supports employees: